Can the whole company share one login?

No. Each employee gets an invite and their own access.

What roles are there?

Company admin, dispatcher, and technician.

Do technicians see the whole account?

No. They work from assigned jobs and do not get company billing or employee admin.

Yes. Each plan includes a seat count, and you can add seats from billing.

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Solution

Give your team their own login without opening up the whole account.

Invite employees, set roles, and give each person the access they need.

Best for

Team Management

Owners and office admins who need dispatchers, technicians, and managers working from the same system with the right permissions.

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From an invite to the right access

1
Invite the person
Send an invite to their email. They finish setup and get their own login. Nobody shares one company password.
2
Assign a role
Choose company admin, dispatcher, or technician so office and field see the work they need.
3
Keep contact and schedule details on the employee
Phone, email, and schedule notes stay on the team record instead of a side spreadsheet.
4
Let them work in the same system
Dispatchers book the day. Technicians open assigned jobs in the iOS and Android app with the same account.

Example: A dispatcher and a technician on the same Tuesday job

The owner invites a dispatcher and a technician. The dispatcher books James Thompson's water-heater visit. The technician opens that assigned job in the app — not a separate field login.

Each person gets their own login

Invite employees and let them finish setup when they accept. Nobody shares one password for the whole company.

Office and field access by role

Assign roles so dispatchers, technicians, and managers see the work they need without opening the whole account. Keep employee contact and schedule details with the team record.

How True Blue Service helps

Invite employees and finish setup when they accept

Use role-based access for office and field work

Keep employee contact and schedule details organized

Questions owners ask before they invite the crew

Can the whole company share one login?: No. Each employee gets an invite and their own access.
What roles are there?: Company admin, dispatcher, and technician.
Do technicians see the whole account?: No. They work from assigned jobs and do not get company billing or employee admin.
Are seats limited?: Yes. Each plan includes a seat count, and you can add seats from billing.